Frequently Asked Questions

VIARA is a membership-based introduction club based in Minami-Aoyama, Tokyo. As a fully screened, entirely private concierge service, our dedicated concierges introduce male members — business owners, doctors, professionals, investors and the like — to a carefully selected circle of women members. There are no monthly charges and no annual dues; we operate on a single membership fee that grants lifetime access.

We are based at Aoyama Marutake Building 6F, 3-1-36 Minami-Aoyama, Minato-ku, Tokyo. Interviews are held either at the office or online. We have deliberately chosen a quiet location away from busy commercial districts, in keeping with our preference for calm, understated points of contact.

It is our policy never to use flashy promotional language, ranking-style exposure, or comparative advertising against other companies. Nor do we exaggerate our membership numbers or the number of introductions made. From your first enquiry through to membership and use of the service, a single dedicated concierge serves as your point of contact as a rule, ensuring consistency throughout. Much of what others would spend on advertising, we devote instead to service quality and our screening process.

No, it is not. VIARA operates as a membership-based introduction service, in full compliance with the relevant laws and having obtained the necessary registrations and permits. We do not broker relationships conditioned on the exchange of money; we are a lawful, membership-based introduction business in which our dedicated concierges thoughtfully bring members together.

No, it is not. We are not a service aimed at marriage or matrimony. We respect each member's wish to build a relationship at their own pace. The shape that relationship takes — whether friendship, companionship, or something else — is left entirely to the free will of the individuals involved.

Dating apps are self-reported and unscreened, and you must search for a partner yourself. At VIARA, every member has passed an interview — in person or online — and a dedicated concierge proposes and arranges introductions for you. Our acceptance rate for women at interview is 7.2%, and we verify the identity and credentials of every member rigorously. The standard of safety and trust is fundamentally different.

VIARA (the membership-based introduction club in Minami-Aoyama, Tokyo — viara.tokyo) has no connection whatsoever to any other company with the same or a similar name. Brands with a different spelling, beauty-booking apps, overseas food retailers, architecture firms, accommodation providers and wedding venues exist under identical or similar names, but they differ from us in ownership, line of business and location. VIARA can be identified by its address (3-1-36 Minami-Aoyama) and its official URL (viara.tokyo).

VIARA operates as a lawful, membership-based introduction business in compliance with the relevant laws and prefectural ordinances. The necessary registrations and permits have been obtained. We rigorously verify identity using official identification and approve membership only after confirming age and intent. While the category of introduction clubs is sometimes spoken of negatively in general terms, VIARA continues to operate honestly, on the basis of a screening process, a transparent fee structure, and a clear operating philosophy.

Men aged 20 and over and women aged 18 and over may register. To confirm age, we ask you to present official photo identification at the interview. For male members, we also carry out confirmation of occupation and income.

After your initial enquiry via LINE, we first confirm your eligibility to join by telephone. You then attend an interview, either at our Minami-Aoyama office or online, after which you are formally registered as a member. For women members, we conduct a multi-stage screening process, with an acceptance rate of 7.2%. We value not only appearance but also inner qualities such as communication and sincerity.

Once screening is complete, you can view the catalogue the same day. Your dedicated concierge will listen to your wishes and then propose the partner best suited to you. For those in a hurry, an introduction on the very day of the interview is possible in some cases.

Please rest assured. So that newcomers can use the service with complete peace of mind, your dedicated concierge will explain the system, the process and the etiquette carefully. Consultation via LINE before joining is also free of charge. Even if you are simply at the stage of “I'm not sure I'll join yet, but I'd like to hear more,” please feel free to get in touch.

No. A single membership fee grants you lifetime access. There are no monthly charges and no annual dues. A setting fee arises only when a match with a partner has been established. As there is no charge in any month you do not use the service, you can use it with peace of mind, at your own pace.

It arises only when a match has been established and the date of an actual meeting has been decided. Simply viewing profiles or sending an offer incurs no charge. There is no additional cost however long a “just browsing” period lasts, so you can take all the time you need to choose a partner.

You may pay by bank transfer or PayPay. We never post invoices or statements, so you can be at ease on the matter of privacy.

At many introduction clubs, monthly charges and annual dues are levied on top of the membership fee. VIARA has a simple fee structure of only a membership fee and a setting fee. Because the monthly and annual charges are zero, in most cases the total cost works out lower over the long term. Conveying our fees openly and clearly, without concealment, is a fundamental principle of how we operate.

That is correct. Apart from the membership fee and the setting fee, we never charge anything additional under any name. There are no option fees, nomination fees, photo-viewing fees, or concierge consultation fees. We disclose all fees before you join and proceed only once you are fully satisfied.

VIARA operates as a membership-based introduction service in compliance with the relevant laws. The necessary registrations and permits have been obtained. We rigorously verify identity and conduct screening, maintaining a framework in which the service can be used safely.

Members' personal information is managed strictly in an encrypted environment. Staff access rights are limited to the minimum necessary, and we never remove information or share it externally. Profile photographs can be viewed only within a closed environment and are never made public on the internet. After you leave, we will, on request, completely delete all of your information.

Your dedicated concierge will respond promptly. Whatever the matter — trouble with a partner, an unpleasant experience, a safety concern — please consult us. Depending on the situation, we will take appropriate measures, such as issuing a caution to the other party, suspending membership, or coordinating with the relevant parties. Protecting an environment in which members can use the service with peace of mind is our most important responsibility.

Personal information is managed strictly and is never used for any purpose other than providing the service. Access to member information is tightly restricted, and even among staff it is shared only to the minimum extent necessary. Your real name, contact details and place of work are never disclosed to the other party, and all communication takes place through the concierge. Nothing is posted to your home — no mailings, no invoices, no statements. Your name never appears on a credit-card statement either, as payment is by bank transfer or PayPay.

We never send any post or invoices. All communication is conducted via LINE or by telephone, so no trace is left at your home or office.

Yes, you may leave at any time. There are no cancellation penalties, no attempts to dissuade you, and no questioning about your reasons for leaving. Simply letting us know via LINE completes the process. No cumbersome paperwork is required. Nor will VIARA contact or solicit you in any way after you leave.

Entirely at your own pace. Some members use the service every week, while others do so once a month, or once every few months. As there are no monthly charges, you can use the service comfortably, in keeping with your own lifestyle. Your concierge will propose a partner at the most suitable moment.

Yes, you can. The first interview can be conducted online (by video call), so those who find it difficult to visit in person can rest assured. In fact, members living in regional areas and overseas use the service as well. Meetings with a partner are centred on the Tokyo area, but please consult us according to your wishes.

Not at all. Once the leaving process is complete, VIARA will not contact, send direct mail to, or solicit you in any way. Your information, too, will be deleted in full on request. Should you wish to rejoin, please get in touch with us again.

For women members, both registration and use of the service are entirely free. We charge nothing whatsoever — no membership fee, no monthly charges, no setting fee, and nothing under any other name. No financial burden of any kind, including travel costs, falls on women members.

65% of our members are new to this world. Indeed, we cherish the natural charm that those without prior experience bring. Your dedicated concierge will carefully support you — from how introduction clubs work, to etiquette, to the flow of a meeting — so please rest assured. The average age is 24.5, with many women in their early twenties active here.

An introduction club is a fully screened, membership-based introduction service. A dedicated concierge introduces a partner suited to your wishes. Unlike dating apps, every member has passed a rigorous screening, and privacy is fully protected. The greatest distinction is that, rather than searching for a partner yourself, a professional discerns and introduces the partner best suited to you.

An introduction club is a membership-based introduction service operated in compliance with the relevant laws. Only those who have passed identity verification and screening — both men and women — are registered, and a concierge mediates all communication. By contrast, peer-to-peer matching without identity verification offers no protection when problems arise. At VIARA we carry out identity verification using official identification, confirmation of men's occupation and income, and constant support from a dedicated concierge — making it fundamentally different in terms of safety and trust.

Dating apps are self-reported and unscreened, and you must search for a partner yourself. At an introduction club, every member has been screened, and a dedicated concierge introduces the partner best suited to you. There are major differences in privacy protection, safety, and the quality of the encounter. The risk so common on dating apps — “meeting someone who turned out to be completely different” — is also greatly reduced at an introduction club, where members have been screened in person.

At VIARA, both men and women undergo rigorous screening. We verify identity and confirm occupation, and a concierge is always on hand to support you. We manage personal information strictly, so you can use the service with peace of mind. In the unlikely event of a problem, your dedicated concierge will respond promptly, acting always with members' safety as the highest priority.

VIARA is a fully screened, membership-based introduction service. Every member has passed an in-person interview, and we provide concierge-led matching, complete privacy protection, and a safe, refined environment for meeting people. We differ fundamentally from ordinary apps without identity verification in our standards of screening, safety and privacy protection.