Frequently Asked Questions

VIARA is a membership-based introduction club based in Minami-Aoyama, Tokyo. As a fully screened, entirely private introduction service, our concierges introduce male members — business owners, doctors, professionals, investors and the like — to a carefully selected circle of women members. There are no monthly charges, annual dues or renewal fees; payments to VIARA are only the membership fee and the setting fee for each introduction.

We are based in Minami-Aoyama, Minato-ku, Tokyo. Interviews are held online. An in-person meeting in Tokyo can be arranged on request; we do not hold interviews at the office.

From your first enquiry through to membership and use of the service, a small team of staff responds to you.

No, it is not. VIARA operates as a membership-based introduction service, in full compliance with the relevant laws and having obtained the necessary registrations and permits. We do not broker relationships conditioned on the exchange of money; we are a lawful, membership-based introduction business in which our concierges thoughtfully bring members together.

No, it is not. We are not a service aimed at marriage or matrimony. We respect each member's wish to build a relationship at their own pace. The shape that relationship takes — whether friendship, companionship, or something else — is left entirely to the free will of the individuals involved.

Dating apps are self-reported and unscreened, and you must search for a partner yourself. At VIARA, every member has passed an interview; you choose the person you would like to meet, and a concierge acts as an intermediary. Our acceptance rate for women applicants is 8.8%, and every member presents official identification when joining. The standard of safety and trust is fundamentally different.

VIARA (the membership-based introduction club in Minami-Aoyama, Tokyo — viara.tokyo) has no connection whatsoever to any other company with the same or a similar name. Brands with a different spelling, beauty-booking apps, overseas food retailers, architecture firms, accommodation providers and wedding venues exist under identical or similar names, but they differ from us in ownership, line of business and location. VIARA can be identified by its address (3-1-36 Minami-Aoyama) and its official URL (viara.tokyo).

VIARA operates as a lawful, membership-based introduction business in compliance with the relevant laws and prefectural ordinances. The necessary registrations and permits have been obtained. We rigorously verify identity using official identification and approve membership only after confirming age and intent. While the category of introduction clubs is sometimes spoken of negatively in general terms, VIARA continues to operate honestly, on the basis of a screening process, a transparent fee structure, and a clear operating philosophy.

Men aged 20 and over and women aged 18 and over may register. When joining, we ask you to present official identification. For other membership conditions, please see our Terms of Use.

Please first contact us via LINE. Following our guidance, you will proceed with an online interview and identity verification. Depending on the outcome of the review, we may decline an application. The acceptance rate among women applicants is 8.8%.

Once you pass the review, you can view the profiles of women members on a private member page. When you find someone you would like to meet, let our concierge know, and the concierge will approach her on your behalf.

Please rest assured. So that newcomers can use the service with complete peace of mind, our concierge will explain the system, the process and the etiquette carefully. Consultation via LINE before joining is also free of charge. Even if you are simply at the stage of “I'm not sure I'll join yet, but I'd like to hear more,” please feel free to get in touch.

No. The membership fee is paid once, with no renewal fees. There are no monthly charges and no annual dues. A setting fee arises only when a match with a partner has been established. As there is no charge in any month you do not use the service, you can use it with peace of mind, at your own pace.

It arises only when a match has been established and the date of an actual meeting has been decided. Simply viewing profiles or sending an offer incurs no charge. There is no additional cost however long a “just browsing” period lasts, so you can take all the time you need to choose a partner.

You may pay by bank transfer or PayPay. We never post invoices or statements, so you can be at ease on the matter of privacy.

At many introduction clubs, monthly charges and annual dues are levied on top of the membership fee. VIARA has a simple fee structure of only a membership fee and a setting fee. Because the monthly and annual charges are zero, in most cases the total cost works out lower over the long term. Conveying our fees openly and clearly, without concealment, is a fundamental principle of how we operate.

The payments made to us are the membership fee and the setting fee. There are no option fees, nomination fees, photo-viewing fees, or concierge consultation fees. Any other items or expenses members are responsible for are described in our Legal Notice (Act on Specified Commercial Transactions). Expenses you settle yourself on the day, such as dining and travel, are also borne by you. We explain our fee structure and what members are asked to bear before you join, and proceed only once you are fully satisfied.

VIARA operates as a membership-based introduction service in compliance with the relevant laws. The necessary registrations and permits have been obtained. We rigorously verify identity and conduct screening, maintaining a framework in which the service can be used safely.

We check identification documents solely for the purposes of identity verification, age verification and the prevention of impersonation. They are managed by the representative, and access to them is restricted. We have concluded confidentiality agreements with every member of staff, with measures such as claims for damages in the event of a breach set out in the contract. We never share male members' information externally. Profile photographs can be viewed only on the members-only pages, which use LINE's authentication infrastructure, and are never made public on the internet. If you request deletion after leaving, we will act on it once we have verified your identity. Where a matter remains unresolved or retention is required by law, we will suspend use of the information rather than erase it.

Our concierge will respond promptly. Whatever the matter — trouble with a partner, an unpleasant experience, a safety concern — please consult us. Depending on the situation, we will take appropriate measures, such as issuing a caution to the other party, suspending membership, or coordinating with the relevant parties. Protecting an environment in which members can use the service with peace of mind is our most important responsibility.

Personal information is managed strictly and is never used for any purpose other than providing the service. Access to member information is tightly restricted, and even among staff it is shared only to the minimum extent necessary. VIARA never discloses your real name, contact details or place of work to the other party or anyone outside the service. Your concierge arranges your first meeting with each person. After that meeting, the two members manage their relationship directly and exchange contact details only by mutual agreement. Nothing is posted to your home — no mailings, no invoices, no statements. Your name never appears on a credit-card statement either, as payment is by bank transfer or PayPay.

We never send any post or invoices. All communication is conducted via LINE or by telephone.

Yes, you may leave at any time. There are no cancellation penalties, no attempts to dissuade you, and no questioning about your reasons for leaving. Simply letting us know via LINE completes the process. No cumbersome paperwork is required. Nor will VIARA contact or solicit you in any way after you leave.

Entirely at your own pace. Some members use the service every week, while others do so once a month, or once every few months. As there are no monthly charges, you can use the service comfortably, in keeping with your own lifestyle. Your concierge will propose a partner at the most suitable moment.

Yes, you can. The first interview can be conducted online (by video call), so those who find it difficult to visit in person can rest assured. In fact, members living in regional areas and overseas use the service as well. Meetings with a partner are centred on the Tokyo area, but please consult us according to your wishes.

Not at all. Once the leaving process is complete, VIARA will not contact, send direct mail to, or solicit you in any way. Your information, too, will be deleted in full on request. Should you wish to rejoin, please get in touch with us again.

Registration and use of VIARA are entirely free for women, including membership fees, annual dues and setting fees.

More than half of our members started with no prior experience. Indeed, we cherish the natural charm that those without prior experience bring. Our concierge will carefully support you — from how introduction clubs work, to etiquette, to the flow of a meeting — so please rest assured. The average age is 27.0, and most of our members are in their twenties.

An introduction club is a fully screened, membership-based introduction service. Members choose the person they would like to meet on a private member page, and a concierge acts as an intermediary. Unlike dating apps, every member has passed a rigorous screening, and privacy is fully protected. The greatest distinction is that, once you have chosen someone, a concierge approaches her on your behalf, and a meeting is arranged only when both parties agree.

An introduction club is a membership-based introduction service operated in compliance with the relevant laws. Only those who have passed identity verification and screening — both men and women — are registered, and a concierge coordinates introductions. By contrast, peer-to-peer matching without identity verification offers no protection when problems arise. At VIARA we ask every member to present official identification when joining, verify identity in an interview, and a concierge arranges your first meeting with each person. After that meeting, the two members manage their relationship directly. This makes the service fundamentally different in terms of safety and trust.

Dating apps are self-reported and unscreened, and you must search for a partner yourself. At an introduction club, every member has been screened; you choose the person you would like to meet, and a concierge acts as an intermediary. There are major differences in privacy protection, safety, and the quality of the encounter. The risk so common on dating apps — “meeting someone who turned out to be completely different” — is also greatly reduced at an introduction club, where every member has been interviewed.

At VIARA, both men and women are interviewed before joining, and we verify identity in the interview. A concierge is on hand to support you. We manage personal information strictly, so you can use the service with peace of mind. In the unlikely event of a problem, our concierge will respond promptly, acting always with members' safety as the highest priority.

VIARA is a fully screened, membership-based introduction service. Every member has passed an interview, and we provide concierge-led matching, complete privacy protection, and a safe, refined environment for meeting people. We differ fundamentally from ordinary apps without identity verification in our standards of screening, safety and privacy protection.